PTC Labs - Mission

PTC's Mission, Vision and Values

Mission

The Mission of Paternity Testing Corporation is to provide the most reliable genetic testing available, at a reasonable price, with an exceptional level of service to the client.

We strive to lead the industry to higher levels of reliability in paternity testing through discussion, example, and competitive pressure. We will also take the time to do whatever we can to protect consumers from sharp practices and fraud in the human identity industry.

PTC is committed to developing and providing genetic testing services for orphan diseases. Because of the small number of people affected by orphan diseases, such testing is often not cost effective for the provider. But people with a family history of hereditary genetic disease need testing services, and our area of expertise places us in a position to help.

PTC is committed to providing clients with an understanding of the nature and significance of the testing they receive.

It is also an important part of our mission to provide these services in a workplace environment that is humane, warm and supportive of employees. We aspire to provide jobs that people enjoy coming to, and that allow people to have a life outside of work.

VISION

We envision a world in which reliable, affordable genetic testing is available to all who need it.

We envision a society in which the workplace is a positive expression of an individual’s contribution to society, in which the individual feels both responsible and proud, no matter what job the individual performs.

VALUES

These core values constitute the fundamental principals that drive PTC.

VALUES IN GENETIC TESTING

PTC will not release a test until we are comfortable that the results are reliable. This commitment has led us to guarantee a minimum level of testing for paternity that is much higher than any other accredited U.S. laboratory.

PTC takes great pride in the quality of testing and the level of service that we provide to clients.

We believe that honesty and integrity are essential to our business.

We believe in doing business with a conscience and a heart.

We believe that doing things right, and doing the right thing, are more important than corporate profits. While a business understandably can not operate by losing money, there are other important issues to take into account. We believe that in making corporate decisions profit is only one of the considerations, and not the most important consideration. This can be seen, for example, in the additional amount of testing we perform, the voluntary additional procedures we implement to avoid human error in testing and assure reliability, and the employee benefits we provide.

We believe that clients should be able to obtain the necessary information to make informed choices about the type of testing to receive, the amount of testing to receive, and to make choices between various providers of testing. We value the opportunity and the responsibility to answer clients’ questions about testing, both before and after the test is performed. We will provide the opportunity for clients to speak to human beings and not just recording devices, and to get answers to their questions about any of our tests that they are considering taking, and about the results they receive.

VALUES IN WORK ENVIRONMENT

PTC strives to maintain a work environment that is productive, professional, nurturing, supportive and fun.

PTC is committed to having a work environment that supports each employee, and that is based on fairness, consideration, respect and a policy of listening to each person’s concerns and addressing them.

We expect employees to act responsibly, to take pride in their work, and to take an active interest in the welfare of the company.

We encourage employees to voice their concerns, and to make suggestions that would improve their own jobs or job satisfaction, as well as suggestions that would improve overall efficiency, communication or other aspects of life at PTC.

Employees are expected to have a life outside of work, and are encouraged to use all of their vacation. PTC provides generous vacation benefits.

PTC is committed to providing full-time employment for employees, with a full package of benefits to support the employee and the employee’s family. We want employment at PTC to provide employees with a strong base for a fulfilled life.

Paternity Testing Corporation
300 Portland St.
Columbia, MO 65201
1-888-837-8323


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	PTC's Mission, Vision and Values Mission The Mission of Paternity Testing Corporation is to provide the most reliable genetic testing available, at a reasonable price, with an exceptional level of service to the client. We strive to lead the industry to higher levels of reliability in paternity testing through discussion, example, and competitive pressure. We will also take the time to do whatever we can to protect consumers from sharp practices and fraud in the human identity industry. PTC is committed to developing and providing genetic testing services for orphan diseases. Because of the small number of people affected by orphan diseases, such testing is often not cost effective for the provider. But people with a family history of hereditary genetic disease need testing services, and our area of expertise places us in a position to help. PTC is committed to providing clients with an understanding of the nature and significance of the testing they receive. It is also an important part of our mission to provide these services in a workplace environment that is humane, warm and supportive of employees. We aspire to provide jobs that people enjoy coming to, and that allow people to have a life outside of work. VISION We envision a world in which reliable, affordable genetic testing is available to all who need it. We envision a society in which the workplace is a positive expression of an individual’s contribution to society, in which the individual feels both responsible and proud, no matter what job the individual performs. VALUES These core values constitute the fundamental principals that drive PTC. VALUES IN GENETIC TESTING PTC will not release a test until we are comfortable that the results are reliable. This commitment has led us to guarantee a minimum level of testing for paternity that is much higher than any other accredited U.S. laboratory. PTC takes great pride in the quality of testing and the level of service that we provide to clients. We believe that honesty and integrity are essential to our business. We believe in doing business with a conscience and a heart. We believe that doing things right, and doing the right thing, are more important than corporate profits. While a business understandably can not operate by losing money, there are other important issues to take into account. We believe that in making corporate decisions profit is only one of the considerations, and not the most important consideration. This can be seen, for example, in the additional amount of testing we perform, the voluntary additional procedures we implement to avoid human error in testing and assure reliability, and the employee benefits we provide. We believe that clients should be able to obtain the necessary information to make informed choices about the type of testing to receive, the amount of testing to receive, and to make choices between various providers of testing. We value the opportunity and the responsibility to answer clients’ questions about testing, both before and after the test is performed. We will provide the opportunity for clients to speak to human beings and not just recording devices, and to get answers to their questions about any of our tests that they are considering taking, and about the results they receive. VALUES IN WORK ENVIRONMENT PTC strives to maintain a work environment that is productive, professional, nurturing, supportive and fun. PTC is committed to having a work environment that supports each employee, and that is based on fairness, consideration, respect and a policy of listening to each person’s concerns and addressing them. We expect employees to act responsibly, to take pride in their work, and to take an active interest in the welfare of the company. We encourage employees to voice their concerns, and to make suggestions that would improve their own jobs or job satisfaction, as well as suggestions that would improve overall efficiency, communication or other aspects of life at PTC. Employees are expected to have a life outside of work, and are encouraged to use all of their vacation. PTC provides generous vacation benefits. PTC is committed to providing full-time employment for employees, with a full package of benefits to support the employee and the employee’s family. We want employment at PTC to provide employees with a strong base for a fulfilled life.

	Paternity Testing Corporation 300 Portland St. Columbia, MO 65201 1-888-837-8323